Quick Start Guide

This information will help you get your account up and running quickly:

Accessing the control panel.

The CPanel Control panel can be accessed as follows

Type the IP address from your welcome e-mail, followed by "/cpanel into your web browser like http://123.123.123.123/cpanel
You will see a password dialogue box. Enter the following in the two fields:

Login: Username provided in your welcome e-mail.
Password: Password from your welcome e-mail.

Once your domain name is pointing to the server you will be able to access the control panel at http://[domain]/cpanel

For information on using the control panel see the rest of this manual.

Advanced: If you get a 404 page not found error this means you are using a Proxy Server or are behind a firewall. You will need to open up port 2082 or disable the proxy server to access the control panel.

Viewing your web pages before the domain name is functioning.

Your pages can also be viewed by going to an address based on the ipaddress like http://123.123.123.123/~username/
Replace the IP address and username with hose provided in your welcome email.

SSL Secure Server

SSL allows data inputted into forms to be encrypted between the web browser and server. Pages called via SSL show the padlock symbol in the web browser. We supply the use of our shared SSL certificates free of charge.

To call your web pages securely via SSL you need to use an alternative address based on the server name e.g. https://red.srv2.com/~username

Replace red.srv2.com with the name of the server your site is on.
To find out your server name log in via FTP and the server name will be in the message displayed when you log in.

Setting up an e-mail account

Log in to the control panel.
Click on Mail menu..
Click on "add/remove accounts"
Click on "Add Account" (bottom of the page) .
Fill in username and password, and decide on disk space.
Click add

You have now created address@[domain]

E-mail settings

Once you have set up an e-mail address in the Control Panel, use the following settings to set up your e-mail software:

E-mail address: whatever@[domain]
Incoming (POP) server: mail.[domain]
Outgoing (SMTP) server: Provided by your dial up ISP (or use mail.[domain] - slower).
Login name: whatever@[domain]

Remember to replace [domain] with the actual domain name of your hosting account.

You will find full instructions for the most popular e-mail programs on This Page.

Setting up e-mail forwarders

To set up a mail forwarder:

Log into the control panel.
Click on "Mail menu"
Click on "Forwarders"
Click on "Add forwarder" (bottom of screen).
enter the e-mail address and where you want the mail to be sent in the "Forward to" field.

Accessing webmail

To access your webmail:

Go to www.domain.com/webmail/ (replacing domain.com with your address) and log in with the one of your POP 3 addresses and passwords already set up

Frontpage

If you requested frontpage extensions on the order form they will not work until the domain name has moved over to our servers. If you try to upload before this is complete the extensions will become corrupted and will have to be reinstalled. This is a limitation of the frontpage system and not a fault with our servers.

FTP

Use the following information with your FTP program to upload pages before your domain is functional:

Host name: IP address from your welcome e-mail
Username: username
Password: Same as control panel

Once your domain is pointing to our server you should change to using ftp.domain.com as the host name.

Files must be uploaded to the public_html directory or they will not be visible on the internet.

You will find full instructions for many popular FTP programs on This Page.

CGI

To run a cgi (perl) script on your web site:

Upload the script to /public_html/cgi-bin
CHMOD it correctly
Refer to it from your web page like /cgi-bin/script.cgi

Paths to Perl etc.

Your Perl path is: #!/usr/bin/perl

Sendmail: /usr/sbin/sendmail

Date: /bin/date

Serverpath: /home/username

Mysql Username

This is the same as your log in username.
Databases are set up using the PHPMyadmin tool in the control panel.